Product · enterprise

Digital forms platform

The form goes out with the customer's details already in it, comes back complete and signed, and the data flows on into your systems.

Book a technical demoThe Isracard case study

Send a binding document to a customer, get it back signed, and still know two years later exactly what was sent, when, and what was signed.

Isracard has been running its entire digital forms and signature operation on this platform for a number of years now.

Two ways to send a form

The difference between them is who fills in the details — the customer, or your system.

A personal form, pre-filled from the API

Your back-office system passes the customer's details, and the forms platform generates a personal link where the form is already filled in. The customer does not type an account number or spell out their name — they check, complete what is missing, and sign. Fewer fields to fill means fewer mistakes and less abandonment.

A public form, one link for everyone

A single link for general use — registration, enquiries, surveys. Every visit creates a new, independent instance, so two people filling it in at the same time never see or overwrite each other.

What the customer experiences

A binding form is usually a long form, and every unnecessary field in it is one more reason to abandon it halfway.

A handwritten signature inside the form

The customer signs with a finger on mobile or with the mouse on desktop, inside the form itself. This is the visual representation of their signature, and it is kept as part of the document — separate from the cryptographic signature the platform embeds in the file itself.

A signature field inside a form, with the signature the customer drew with a finger
Signing happens inside the form, on mobile or on desktop

Navigation that fits the form's length

A long form is split into sub-forms that advance like a wizard, step by step, or are shown as sections that open and close. The choice follows the form, not the platform.

Attachments as part of filling in

The customer attaches a photo of a document or a PDF file within the flow. The platform works with your file-sanitisation systems, so a file from outside never enters the corporate network unchecked.

Your design, not the vendor's

Full control of the design, down to the HTML, and JavaScript support for complex logic — so the form looks like it belongs to your organisation and behaves by your rules.

The hybrid PDF engine

The document produced at the end is the formal record. So there are two ways to generate it, not one that fits half the cases.

Overlaid on an existing template

You have an approved PDF form whose layout must not be touched? The platform injects the data entered in the browser straight into it, and the document comes out exactly as the regulator expects it.

Generated from HTML, from scratch

No template, or a form too dynamic to fit one? The platform builds the whole document — Hebrew, bidirectional text and tables.

Built to the accessibility standard

Every document is built with the logical structure beneath it: tags, reading order, alternative text and tables with headers — as the PDF/UA-1 standard requires. In veraPDF testing the documents pass all 106 automated checks, with zero failures.

An embedded digital signature

On top of the customer's drawn signature, the platform embeds a cryptographic signature in the file per PAdES — so it can be verified whether the document was changed after signing. The proof lives in the file itself, not in a database record that can be lost. The customer can download a blank copy to review before signing, and a complete signed copy after.

Control, audit and regulation

In a regulated environment, "the system worked" is not an answer. You have to show exactly what happened.

A full audit trail for every instance

Every action is recorded: when the form was opened, how long it took to load, from what kind of device, every status change — down to the exact JSON sent through the API to your systems. When a legal question or a fault comes up, there is a log to show.

The activity log of a form instance: load times, device type, status changes and the recorded API call
The complete activity log of a single form instance

A performance report that shows where people drop off

Completion and abandonment rates per form, tracking for a specific campaign, and filtering by profile and date range. You see at which step people abandon — and fix the form, instead of guessing.

A graphical performance report of the forms, with completion and abandonment rates and period filtering
The performance report — completion and abandonment rates per form

Who maintains the forms

Content people, not developers

A visual editor in which your organisation's content team builds and changes forms themselves — no development ticket, no new code release and no waiting for a deployment window.

A version for every form, and for every instance

A form sent to a customer is kept in the version in which it was sent. If the form has changed since — that does not change what the customer signed. Two years later it is still clear what they were shown.

The forms list with a version-count column for each form
The versions column in the form management screen

Standards and numbers

PDF/UA-1

Document accessibility standard

106/0

veraPDF — checks passed versus failures

PAdES

Digital signature standard

Two months

Specification to production at Isracard

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We will show you a real form end to end: sent, filled in, signed, and returned with the data.

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